Capture customer contact info
In the process of obtaining this information, a password can also be optionally set.
Alternatively, even if it is not always possible to obtain a phone number or e-mail address, as long as a name and password are registered, that visitor will receive different customer service than the FIRST-TIME CUSTOMER.
So, the link to the registration form should read something like this
[Let the bot remember you]
It can be an excuse to get information from prospective clients.