Currently, the chat delivers messages in chunks, which can create a choppy and unnatural conversation flow, especially when interacting with a bot. While we don't aim to hide the bot's nature, a more seamless communication experience can enhance user satisfaction and lead generation effect.
Proposed Solution: Introduce a delay mechanism for message delivery, allowing the bot to compose messages in their entirety before sending them to the user. This delay can be:
Fixed: A predetermined delay of 3-10 seconds, simulating a more natural typing pace.
User-Configurable: Allow users to adjust the delay duration based on their preference, striking a balance between realism and response time.
Benefits:
Improved User Experience: A smoother message delivery creates a more engaging and human-like conversation flow, even when interacting with a bot.
Enhanced Realism: The delay mimics natural typing patterns, making the bot's responses feel less robotic and more conversational.
Customization: The optional nature of this feature allows users to tailor the chat experience to their liking.
Additional Considerations:
Visual Feedback: During the delay, provide a visual indicator (e.g., typing indicator, progress bar) to inform the user that the bot is composing a message.
Timeout: Set a maximum delay duration to prevent excessive waiting times for users who prefer quicker responses.
Analytics: Track user preferences for delay settings to optimize default values and overall chat experience.