Feature Requests

Handoff questions that can't be answered by the AI to an agent or when the customer requests a human agent.

When working on a large website with hundreds of pages, some improvements could help a lot. I can imagine uploading a sitemap with all pages we wanna use (for example exporting all posts from Wordpress but not pages). Or straight up Worpdress plugin ?

Please provide a detailed user guide showing how to ensure we get the best results from our chatbots. You know best how you've programmed the bot in the backend and understand better what limitations are there and what we can do to achieve our singular goal (to get best responses from our docs provided). Please help produce some guide/tips for the recommended format/layout of the text in our pdf docs or website pages (eg. how best to present table content), strategies for crafting effective system prompts, tricks for making best use of the Q&A section of training the bot, etc. These would go a long way.

For the European area, compliance with the GDPR would be very important and would open more customers

We should be able to increase the amount of info embedded to each chat bot at an additional cost so that if more data is needed then we are able to add it for a single bot at a cost.